Didn't Pick the Right Color in Your Leather Restoration Kit?
You are embarking on a do-it-yourself project. Half the magic is in the application process. Our vinyl and leather restoration kits and products are easy to use and forgiving but require some creativity and experimentation on your part.
Most samples that we analyze and/or customize are base-and-print or multi-toned. You can choose to work with a single color or several, but replicating the appearance of the original material is up to you.
If you're not totally thrilled with Rub 'n Restore® products, you can return for a refund or exchange them within 60 days of your order, even if you've opened and tested the color.
Refunds/exchanges may be prorated based upon volume used and any cost to rebottle. Please clean the threads of the bottle, cover in saran wrap, and tightly screw on the cap to minimize leakage during shipment which may affect the refund value. Sorry, we cannot pay for return shipping.
We do not accept returns on Custom Colors or stock colors that have been mixed together and cannot be re-stocked.
If you wish to exchange a product, please include a $10 check made payable to Rub 'n Restore, Inc. with your return to supplement the shipping cost for the upcoming exchange. Most shipments in the lower 48 cost us $10-17 to ship via UPS, so please be assured, we do not profit on shipping. Exchanges to Canada, Alaska, and Hawaii, please include a $25 check.
If you wish to exchange a stock color for a Custom Color, simply return the products with your vinyl or leather sample. We will contact you upon receipt and deduct the returned products from the Custom Color order, which incurs a $55 formulation fee.
Once we have received your return, we will issue a refund or process the exchange within 24 hours. You will receive an automated email from our system notifying you of the refund or the tracking number for your exchange.
If you cancel your order before it has shipped, we will refund the full amount of the order. If your order has already shipped, we can ask UPS to return it to us, and we will refund you everything except the shipping costs incurred.
Please apply some plastic wrap over the mouth of the bottle and twist the cap on tightly to minimize leakage during shipment.
Please return product(s) to:Rub 'n Restore, Inc.PO Box 1149 (US Mail only)42812 Hidden Mesa Lane (UPS & FedEx only) Paonia, CO 81428-1149
Please include the order# and your name.
If you wish to exchange a product, please include a $10 (or $25 if in Alaska, Hawaii, or Canada) check made payable to Rub 'n Restore, Inc. with your return to supplement the shipping cost for upcoming exchange.