Didn't Pick the Right Color in Your Leather Restoration Kit?
You are embarking on a do-it-yourself project. Half the magic is in the application process. Our vinyl and leather restoration kits and products are easy to use and forgiving but require some creativity and experimentation on your part.
Most samples that we analyze and/or customize are base-and-print or multi-toned. You can choose to work with a single color or several, but replicating the appearance of the original material is up to you.
You can return or exchange any Rub 'n Restore® products within 60 days of purchase, even if opened. We do not accept returns on Custom Colors or stock colors that have been modified.
As of September 16, 2017, there will be a 25% restocking fee on all returns. Refunds/exchanges may also be prorated if a significant volume was used or leaked during return shipment. Sorry, we cannot pay your shipping cost to return the items.
Please click here for return instructions. Once received, we will issue a refund or process the exchange within 24 hours. You will receive an automated email notifying you of the refund or the exchange tracking number.
If you cancel your order before it has shipped, we will refund the full amount of the order. If your order has already shipped, we can request UPS to return it to us, but the shipping cost will be deducted from your refund.
You can exchange any Rub 'n Restore® products within 60 days of purchase, even if opened. We do not accept exchanges on colors that have been modified. Exchanges may also be prorated if a significant volume was used.
Sorry, we cannot pay your shipping cost to return the items, and we also ask that you include a $10 check made payable to Rub 'n Restore, Inc. with your return to supplement the shipping cost we will pay in order to process the exchange. Most shipments in the lower 48 cost us $11-17 to ship via UPS, so please be assured, we do not profit on shipping. Exchanges to Canada, Alaska, and Hawaii, please include a $25 check.
If you wish to exchange a stock color for a Custom Color, simply return the products with your vinyl or leather sample. We will contact you upon receipt to collect credit card payment for the exchange shipping and the Custom Color formulation fee.
Once we have received your return, we will process the exchange within 24 hours. You will receive a new order number and tracking number via email.
Please clean the threads of the bottle, cover the opening in saran wrap, and tightly screw on the cap to minimize leakage during shipment which may affect the refund value. Sorry, we cannot pay for return shipping.
Please return product(s) to:Rub 'n Restore, Inc.PO Box 1149 (US Mail only)42812 Hidden Mesa Lane (UPS & FedEx only) Paonia, CO 81428-1149
Please include the order# and your name.
If you wish to exchange a product, please include a $10 (or $25 if in Alaska, Hawaii, or Canada) check made payable to Rub 'n Restore, Inc. with your return to supplement the shipping cost for upcoming exchange.