Shipping Your Leather and Vinyl Repair and Restoration Kit
Orders may take up to two business days to be filled, but we typically process them same-day if the order is placed before 2 pm MST on weekdays (excluding holidays). As soon as we ship your order, you will receive an automated email with your tracking number.
If you cancel your order before it has shipped, we will refund the full amount of the order. If your order has already shipped, we will ask UPS to return it to us, and we will refund you everything except the shipping costs incurred.
All orders of colored dyes, Clear Prep+Finish™ and Flite leather cleaner are shipped via UPS which only delivers to physical addresses. If you provide a PO/APO/FPO box, your order will be delayed until we are able to contact you.
Orders that contain only non-liquid products: leather and vinyl repair kits, FC1 Leather Filler, sponges, palette knives, smoothing cards, sandpaper, and steel wool will be shipped via US Postal Service Priority Mail.
Our Free Shipping and Subsidized Shipping options are UPS Ground for domestic orders or Canada Standard to our northern neighbor. Orders containing non-liquid and hazardous items (FC1 Leather Filler, sponges, palette knives, smoothing cards, sandpaper, and steel wool) are shipped via US Postal Service Priority Mail. Canadian customers, please read more here.
To qualify for free shipping, your order must meet a certain minimum based upon its destination:
- $45 within the continental USA
- $75 to Canada & Puerto Rico
- $99 to Alaska & Hawaii
Color analysis or customization fees and sales tax do not count toward free shipping minimums.
To calculate a shipping quote, please add the desired products to your shopping cart (each color has a different weight which affects the quote). Click on "View or Edit Cart". Underneath the subtotal, click on the button "Estimate Shipping & Tax". Enter your country, state/province, and postal code, and the system will give you a quote.
If you opted for free shipping (Canada Standard), UPS assumes power-of-attorney for individual buyers (not businesses). This means they assess you a brokerage fee for doing what you can do yourself at your local CBSA (Canada Border Services Agency) office. These brokerage fees are included with all express/expedited shipments. For orders under C$200, there is a flat-rate brokerage fee of $10 for individual buyers.